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How We Handle Your Account Data

We collect what we need to run your account, process bKash and Nagad deposits, verify withdrawals and keep your login secure. This policy explains what we collect, why we need it, how long we keep it and how you can request changes or deletion.

Account securityPayment privacyData retentionUser rightsContact options
77 taka How We Handle Your Account Data
PRIVACY QUERIES

Reach Us About Your Data

If you want to review what data we hold, request corrections, ask for deletion or withdraw marketing consent, use any of these channels. Our team handles privacy requests within the timeframe your local data protection rules require.

Live Chat Open the chat widget from any page, select privacy or account settings from the menu, and our support agent will walk you through access requests, data corrections or deletion steps in real time.
Email Support Send your request to our support email with your registered mobile number and account username so we can verify your identity before disclosing or changing any personal data.
Account Settings Log in, tap settings, then privacy controls to review what data categories we store, download a copy of your transaction history or toggle marketing preferences without contacting support.
DATA PRACTICES

How We Protect Your Information

We encrypt account credentials and payment details in transit and at rest. Access logs track who viewed your data internally. Third-party processors handling bKash, Nagad and Rocket transactions operate under their own privacy policies; we share only the minimum data needed to complete each deposit or withdrawal.

Collection Scope We collect mobile number, email, payment wallet IDs, device type, IP address and game session data. We do not request or store national ID numbers, bank PINs or bKash passwords.
Cookies & Tracking Session cookies keep you logged in across Aviator, Football Halftime Bet and live baccarat. Analytics cookies measure lobby performance. You can disable non-essential cookies in browser settings without losing account access.
Retention Period Active account data stays live while you use the platform. Transaction records are archived for the period local financial regulations require, then securely deleted unless a dispute or legal hold applies.
Your Rights Request a copy of your data, ask us to correct errors, withdraw marketing consent or delete your account through support. We respond within the timeframe your local data protection law sets.

Privacy Policy Questions

We collect your mobile number, email, payment wallet IDs for bKash, Nagad or Rocket, device fingerprint and IP address to verify deposits, prevent fraud and comply with local financial regulations.

Payment processors see only the transaction amount, wallet ID and timestamp needed to clear your deposit or withdrawal. We do not sell transaction logs to advertisers or data brokers.

Transaction records are retained for the period local financial regulations require, typically several years for audit trails. Marketing contact stops immediately when you close your account or withdraw consent.

Yes. Log in, open account settings, tap privacy controls and request a data export. We email a file with your transaction history, login records and stored preferences within a few business days.

Session cookies keep you logged in and remember game preferences. Analytics cookies measure page performance but do not identify you personally. You can disable analytics cookies in browser settings without losing account access.

Contact support via live chat or email with your registered mobile number. We delete marketing profiles immediately and archive transaction records only as long as local regulations require for compliance.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.